Our services and/or products include certain core functions, which include, but are not limited to, the service functions provided by the Maxtech EPC Website, the Maxtech EPC APP.
These service functions include but are not limited to: user registration and certification, automotive parts inquiry quotation, vehicle original configuration inquiry, vehicle structure diagram inquiry, part number inquiry customer service and after-sales functions and other related automotive aftermarket services; Functions necessary to improve our services and/or products and to secure transactions (" Maxtech EPC-related Services ").
We may collect, store and use the following information about you to enable these functions. If you do not provide relevant information, you may not be able to enjoy the services and/or products we provide. These features include:

In order to quickly find the vehicle you need, We may collect device information about your use of our services and/or products(including device name, device model, device identification number, operating system and application version, language Settings, resolution, Service provider Network ID (PLMN), browser type) to provide you with the best way to display vehicle information. We will also use your personal information in order to continuously improve and optimize the above functions.

When you use the query service of Maxtech EPC, according to different business types, you may need to submit the frame number, license plate number and other information, which is a necessary condition for using the query service. If you cannot provide it, we will not be able to provide the corresponding service for you, and you need to ensure that the submitted information belongs to you. Or you have been authorized by the owner of the information, otherwise you will need to bear the corresponding responsibility. We will keep the inquiry results confidential and will not voluntarily provide them to any third party. When using the query Service, we will ask you to authorize the storage (albums, media and other files), camera, clipboardif you refuse to authorize the provision, you will not be able to use the corresponding service. The following are the enquiry services we provide to you and the information you may need to submit:
a) Vehicle enquiries:
You must provideVIN Number or model information of the queried vehicle in order to use the enquiry service.
b) Part number query:
You must provide the part number of the queried vehicle to use the enquiry service.
c) Typical fault query:
You must provideVIN Number or model information of the queried vehicle in order to use the enquiry service.

If you are an auto parts buyer, you can send product inquiry information through the product inquiry function, you need to provide product information, your name, Email, geographical location, contact phone number, we will collect your contact phone number, after submission you can accept the services provided by other users of the platform, These users will get in touch with you through your reserved contact number and provide relevant complete services.

Your account information and order information will be used by our phone support and after-sales functions.

In order to ensure the security of your account, our customer service staff will use your account information and personal information to verify your identity. When you need us to provide customer service and after-sales service related to your order information, we will inquire your order information.

In order to facilitate contact with you, help you solve the problem as soon as possible or record the solution and result of the relevant problem, we may save your communication/call records with us and related content (including account information, order information, other information you provide to prove relevant facts, or contact information you leave), We will use your account information and order information if you make inquiries, complaints or suggestions regarding specific orders.。

In the course of your use of the Maxtech EPC, you can choose to bookmark the goods or services you are interested in, establish a following relationship with the merchants/brands you are interested in, and share information with other third parties through the functional components we provide. In the course of your use of the above functions, we will collect information including your favorites, following relationships, and sharing history。

In order to improve the security of your system when you use our services and/or products, more accurately prevent phishing fraud and protect the security of your account, we may determine the risk of your account by understanding your browsing information, order information, your commonly used software information, device information, and information that our partners have obtained your authorization or shared in accordance with the law. And may record links that we consider to be risky (" urls "); We also collect your equipment information to analyze problems with the Maxtech EPC system, count traffic and identify possible risks, and troubleshoot if you choose to send us abnormal information.

We collect your name, mailing address and contact information when you participate in marketing activities or redeem points related to Maxtech EPC. This information is the basis for you to receive a transfer or prize, and if you refuse to provide this information, we will not be able to offer you a reward or award a prize.

When you use the search service provided by Maxtech EPC, we will collect your query keyword information, vehicle type information, part category information, VIN number information, in order to provide efficient search services, some of these information will be temporarily stored in your local storage device, and can show you the search results, search history.

(1) The use of Cookies

1. To make your access experience easier. We send one or more small data files called Cookies on your computer or mobile device. The Cookies specified to you are unique and can only be read by the Web server in the domain that posted the Cookies to you. We send Cookies to you in order to simplify the steps of your repeated login, to store data such as your car preferences or the vehicles in your car, to provide you with car preferences, to help you optimize the selection and interaction of advertisements, to help judge your login status and the security of your account or data.
2. We do not use Cookies for any purpose other than those described in this Privacy Policy. You can manage or delete Cookies according to your preferences. You can clear all Cookies saved on your computer, most web browsers accept Cookies automatically, but you can usually modify the Settings of your browser to reject Cookies according to your needs; In addition, you can also clear all Cookies saved in the browser, and you can also clear all Cookies after logging out of the mobile terminal. However, if you do so, you may be required to personally change user Settings each time you access Maxtech EPC products and services, and the corresponding information you previously recorded will be deleted, and may have an impact on the security of the services you use.

In addition to cookies, we also use other similar technologies such as web beacons on our websites. Our web pages often contain electronic images (called "single pixel" GIF files or "web beacons"). The ways we use web beacons are:

1. By using a web beacon on the Maxtech EPC website, the number of user visits is counted and registered Maxtech EPC users are identified through access cookies.
2. The cookie information obtained is used to improve your experience in logging in and participating in platform activities.

(1) Principle of sharing

(2) We will not transfer your personal information to any company, organization or individual, except in the following cases:

1. Obtain your individual consent in advance;
2. If personal information needs to be transferred due to merger, acquisition, separation, etc., we will inform you of the name or name of the recipient and contact information. We will require new recipients to continue to comply with their obligations under this Privacy Policy. If the receiving party changes the original processing purpose and method, it shall obtain your consent again.
3. Other circumstances provided for by laws and administrative regulations.

We will not disclose your personal information, and if so, we will do so only with your sole consent. If we determine that you have violated laws and regulations or seriously violated our relevant policies and rules, or to protect the personal and property safety of our website and its affiliated users or the public from infringement, we may disclose your personal information in accordance with laws and regulations or our relevant policies and rules with your consent, Including the relevant violations and the actions our website has taken against you.

Please be aware that according to relevant laws, if we take technical measures and other necessary measures to process personal information, so that the data recipient cannot re-identify a specific individual and cannot be recovered, it does not belong to the external sharing, transfer and public disclosure of personal information, and such sharing, transfer and public disclosure of data after processing does not need to notify you separately and obtain your consent.

We take personal information security very seriously and take all reasonably practicable measures to protect your personal information:

1. Technical measures for data security

   We will adopt security measures in line with industry standards, including the establishment of reasonable systems and norms, the use of relevant security technologies to prevent unauthorized access to your personal information, use, modification, to avoid data damage or loss.
   The user's personal information is encrypted and stored by encryption technology, and isolated by isolation technology.
   In the use of personal information, such as personal information display, personal information correlation calculation, we will use a variety of data desensitization technologies, including content replacement, SHA256, to enhance the security of personal information in use.
   Strict data access control and multiple identity authentication technology are adopted to protect personal information and avoid illegal use of data.
   Code security automatic check, access log analysis technology for personal information security audit.

2. Other security measures taken to protect personal information

   By establishing a personal information management system to regulate the storage and use of personal information.
   Full security control of data through access confidentiality agreements, monitoring and auditing mechanisms.
   Establish an Information Security Management Committee to promote and protect personal information security.
   We also conduct security and privacy training courses to enhance employees' awareness of the importance of protecting personal information.

3. We only allow Maxtech EPC employees who need to know this information to access personal information, and set up strict access control and monitoring mechanisms for this purpose. We also require all persons who may have access to your personal information to fulfill the corresponding confidentiality obligations. Failure to meet these obligations may result in legal liability or termination of the partnership with Maxtech EPC.

4. We will take all reasonably practicable steps to ensure that we do not collect irrelevant personal information. We will only store your personal information for the period necessary to achieve the purpose of the service or under the conditions stipulated by laws and regulations, unless it is necessary to extend the retention period or is permitted by law.

5. The Internet is not an absolutely secure environment, and the means of communication with other users such as email, instant messaging, social software, etc. cannot be determined to be fully encrypted, we recommend that you use complex passwords when using such tools, and pay attention to the security of your personal information. We strongly recommend that you do not use communication methods other than those recommended by us to send personal information.

6. The Internet environment is not 100% secure and we will do our best to ensure the security of any information you send us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access to information, public disclosure, tampering, or destruction, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibilities.

7. Security incident handling

   When conducting an online vehicle or service transaction with a third party through the Maxtech EPC website, you will inevitably disclose your personal information to the counterparty or potential counterparty, such as contact information or delivery address. Please protect your personal information properly and only provide it to others when necessary.

   In order to cope with possible risks such as leakage, damage and loss of personal information, Maxtech EPC has formulated relevant systems to clarify the classification and classification standards of security incidents and security vulnerabilities and the corresponding processing process. Maxtech EPC has also established a dedicated emergency response team for security incidents, in accordance with the requirements of security incident handling specifications. Start safety plans for different safety incidents, stop losses, analyze, locate, formulate remedial measures, and cooperate with relevant departments to trace and combat.

   In the event of personal information leakage, damage, loss and other security incidents, we will initiate emergency plans in accordance with the requirements of laws and regulations to prevent the expansion of security incidents; And to inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce risks, and the remedial measures for you in the form of push notifications, emails, phone calls, etc.; If it is difficult to inform one by one, we will inform and warn them through announcements. At the same time, we will also report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities.

8. If you have any questions about the protection of our personal information, you can contact us through the contact details agreed at the bottom of this policy. If you find that your personal information has been leaked, especially your account and password, please contact us immediately through the contact information agreed at the bottom of this policy so that we can take appropriate measures.

Your personal information will be stored in the People's Republic of China. If you use cross-border transaction services and need to transfer your personal information overseas to complete the transaction, we will handle it in accordance with laws and regulations and obtain your consent separately.